Privacy Policy

At Más Español con Lorena, your privacy is important to me. This Privacy Policy explains what personal information may be collected when you use this website or book Spanish lessons with me, how that information is used, and how it is protected.

1. Who I am

Más Español con Lorena provides online one-to-one Spanish lessons, including General Spanish, DELE preparation and Spanish A-level preparation.

For any questions regarding your personal data, you can contact me at:

Email: masespanolconlorena@gmail.com

2. Information I may collect

I may collect personal information when you:

• book a First Spanish Session;

• complete the Student Profile;

• complete the Spanish Level Test;

• contact me by email;

• book or attend lessons;

• make a payment.

This information may include your name, email address, location, availability, Spanish level, learning goals, previous learning experience and other information you voluntarily provide.

3. How I use your information

Your information is used only when necessary to:

• organise and provide your Spanish lessons;

• communicate with you about bookings and lessons;

• understand your learning goals, level and interests;

• prepare personalised lessons and learning materials;

• manage payments and administrative matters;

• respond to your questions or requests.

I do not sell your personal information.

4. Google services

I use Google services to manage parts of the learning and booking process.

These may include:

Google Sites — to host this website.
Google Calendar — to manage lesson bookings and schedules.
Google Forms — to collect Student Profile and Spanish Level Test information.
Google Meet — to provide online lessons.

Information submitted through these services may be processed by Google according to Google's own privacy policies.

5. Payments

Payments for the First Spanish Session are processed securely through Stripe.

I do not directly receive or store your full card details. Payment information is processed by Stripe in accordance with Stripe's own privacy and security policies.

Regular lesson payments may also be made using the payment method agreed with the student.

6. How long I keep your information

I keep personal information only for as long as reasonably necessary to provide lessons, manage our professional relationship and comply with applicable legal or administrative requirements.

Information that is no longer required may be deleted.

7. Sharing your information

I do not sell or rent your personal information.

Your information may be processed by service providers that I use to operate my teaching business, such as Google and Stripe, where necessary to provide the services described above.

Information may also be disclosed where required by law.

8. Your rights

Depending on applicable data protection law, you may have rights relating to your personal information, including the right to:

• request access to your personal data;

• request correction of inaccurate information;

• request deletion of your personal data where applicable;

• request restriction of certain processing;

• object to certain uses of your personal information.

To make a request, please contact me at:

masespanolconlorena@gmail.com

9. Cookies and third-party services

This website is hosted using Google Sites and may use cookies or similar technologies provided by Google or embedded third-party services.

Third-party services such as Google and Stripe may use their own cookies or technologies according to their respective privacy policies.

10. Changes to this Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes to the website, services or legal requirements.

The latest version will always be available on this website.

11. Contact

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Lorena
Más Español con Lorena
Email: masespanolconlorena@gmail.com